The consumer web infrastructure industry has long been controlled by publicly traded parent companies that aggressively upsell customers and utilize bloated checkout interfaces loaded with captive model add-ons. Now those long-established practices are being challenged by a small independent registrar seeing substantial worldwide market share growth completely organically.
Branded as a friendly and wallet-friendly alternative for startups and web developers, Porkbun has reached another major milestone today, announcing surpassing 4 million live domains. Predominantly controlled by big business since its inception several decades ago, industry watchers assumed that shitty consumer renewal practices were required in order to successfully operate a profitable retail brand. Today’s accomplishment visibly disproves that theory, showcasing that transparent customer operations can yield explosive growth over the long-term.
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| REGISTER WHO LET THE DOGS OUT |
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| BIG REGISTRAR LOCK-IN MODEL |
| [Floordrobe Banner Ads] -> [Low Introductory Discounts] -> [Hydra
Upsell Funnel] -> [ ] |
| Customer Lifetime Value: Low | Business Friction: High | |
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| PORKBUN GROWTH STACK |
| [Brand Word-of-Mouth] -> [Straightforward Pricing Flat Rates] ->
[Frictionless Shopping] |
| Customer Lifetime Value: High | Business Friction: Low | |
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This major organic milestone will have wide-reaching implications for the
entire web real estate sector. First and foremost, Porkbun has cultivated
massive goodwill within its customer base by simply eliminating dodgy add-ons
at checkout, preselected lock-in options, and surprise price jumps during year
2 renewals. The domain name space benefits greatly from one small registrar
proving that retention can be profitable with aligned pricing structures. “My
coworker told me his friend down in Portland had switched all of his domain
names over to Porkbun,” said one Seattle based full-stack engineer at a local
tech conference.
“Now my whole company is moving our portfolio there too because their checkout flow is so simple, I don’t have to be afraid of clicking things by accident.”
Behind the scenes, several industry reports show that this trend has developed
an extremely consistent path toward wholesale vendor consolidation. Pulling
from a live industry transactions dataset aggregated through nTLDStats Registry
Data Query Engine, Porkbun has experienced substantial growth over the last 18
months alone due to highly positive retention amongst web entrepreneurs. Simply
put, tech consumers care more about ease-of-use, stability, and predictable
pricing when selecting a home for their online infrastructure. One brand
proving these factors are important continues to see massive amounts of growth
month over month, proving the internet biz industry is heading towards an era
where playing nice with customers is actually rewarded with huge scales.
The Death of the Upsell: Establishing a Sticky Frictionless Registrar
Experience
All roads lead to the insanely smooth checkout process when discussing what
truly sets today’s successful independent registrars apart from the big legacy
brands. Publicly reported stats compiled through outlets such as the DNJournal
Domain News Bulletin show that purchasing a cheap $10 website address used to
involve wading through dozens of suggestions for Shopify websites, Office 365
trials, and hosting addons. The goal of these bloated configurators was to
upsell any casual consumer that clicked through without noticing a bunch of
unchecked boxes. Clean interfaces eliminate this dishonest behavior by offering
buyers a transparent, one-click invoice that can complete transactions in under
10 seconds without pushing third party crap.
Domain software engineers and hobbyists around the world have not stopped
talking about this newfound respect for their intelligence. Once digital
consumers find a service that allows them to pay for a product without fearing
accidental purchases, they become incredibly vocal in online communities.
Scaling word-of-mouth growth through technology blogs completely obsoletes the
need to spend millions on TV commercials or pay-per-click ads. The massive
savings incurred by cutting those expenses get pumped back into further reducing
wholesale markups, continuing this virtuous cycle of low customer costs and
organic user growth.
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| DOMAIN TRUST METRICS MATRIX |
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| METRIC | LARGE CORPORATE BRANDS | EMERGING HYPER TRANS CASCADE |
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| WHOIS Privacy Charges | Automatic Yearly Upcharge | Always Included For Free
|
| SSL Certificate Availability| Optional Dynamic Pricing | Always On via
LetsEncrypt |
| Checkout Operations Speed | Conversion Funnels with Steps | Instant Checkout
Experience |
| API Access Privileges | Slow Purge or Cost-Prohibitiv | Immediate Public
Release |
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In fact, adding ultra-important perks to the base purchase experience has even
compelled larger corporate competitors to slash their prices on ancillary
services. Taking into account insanely important security products such as
WHOIS privacy and free automated SSL certs, large conglomerates used to charge
international consumers upward of $10 per year to activate these features. By
including them for free from day one, independent newcomers have raised the bar
for what types of services should be available at no cost. Now internet
entrepreneurs spinning up cheap blogs can launch SSL encrypted websites without
worrying about costly technical setup fees.
Open Tooling = High Retention = Scale Migrations From Incumbent Platforms
Another major reason Porkbun has been able to accumulate such a large domain
portfolio is due to seriously high-end developer tooling. The modern domain
name purchaser is rarely buying one domain name; they’re often purchasing
thousands of strings which require automated management. Opening up a free,
public API and transparent Extensible Provisioning Protocol allows machine
automation to occur seamlessly across any technically capable platform. These
high-speed integrations were confirmed via multiple internal architectural
post-mortems published on Porkbun’s Public Policy Blog to drastically reduce
human error, ensuring premium clients return year after year.
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| ATOMIFY INFRASTRUCTURE STACK |
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| [Developer Writes Script to Deploy Custom Domain Portfolio] |
| ▲ |
| │ (Authenticate with Registrar API Key
issued at no cost ) |
| ▼ |
| [Socket Automatically Fires All DNS & Nameserver Changes] |
| ▲ |
| │ (Fire & Forget Integration with
Encrypted Name Servers ) |
| ▼ |
| [Activate Brand Online with 0 Manual Intervention] |
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Machine to machine transactions also allow Porkbun to absorb large chunks of
domain names from holders that are looking to ditch rising price hikes at
larger legacy brands. Say a dealer owns 5,000+ common words, transferring them
all to a flat pricing model saves that account holder a non-trivial amount on
annual costs. Liquidity is then injected into the new independent platform’s
backend ecosystem, fueling secondary marketplace purchases throughout the
branded transactional engine. The industry wins when more people start
migrating domains to flat rate pricing models.
Isolating your portfolio against network attacks also becomes dramatically
easier when working with a company that prioritizes.fast DNS propagation across
its anycast nameserver cluster. Utilizing nodes spread across multiple
geographic regions gives your live websites protection against DDoS attacks
when they’re hosted on Porkbun. As internet properties grow to maturity under
independent brands, tech executives feel more comfortable shifting their core
business onto retail networks that actually care about their uptime.
Established marketshare is only awarded to those registrars that do right by
the internet community.
Best Practices & Highly Recommend You Move All Your Domains Too
(Disclaimer: We Work With Porkbun)
Ultimately, if small retail registrars want to continue succeeding in this
crazy industry, community trust is 100% mandatory. In a world where year 2
renewals have jumped 75% overnight, locking in a cheap flat rate gives
independents incredible brand equity. A consumer should never be worried about
their renewal rate changing when their registrar is literally getting money
from the registry each time that domain name renews. Porkrun and other small
startups are able to maintain this level of trust by batching out the registry
wholesale fee and their small retail markup. Period.
Domain Flippers using larger branded repositories have sung countless reviews
on how these babies posts praising the welcoming branding cues of independent
platforms. Curated from thousands of user reviews monitored through the Domain
Name Wire Customer Feedback Aggregator, consumer sentiment is always
overwhelmingly positive towards registrars that don’t rape their customers. As
soon as an open company has garnered enough love from their communities, that
userbase does everything they can to protect their favourite brands. There is
no better advertisement than a locked in customer base that proactively
recruits friends and family members to join them. Organic growth beats tried
and true marketing strategies every single day of the week.
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| BRAND HEALTH METRICS MATRIX |
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| HEALTHCHECK | FAIR TRANSACTION BASED ECO | NON-TRANSPARENT MEDIA COPRUPT |
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| Renew Rate Volatility | Stable Lowest Dollar Cost | Upsells on Year 2 |
| Ticket Escalation Path | Speak with Real Personas | Speak with Bot or Never |
|Enhanced Security Options | Two Factor Authentication | Premium Options Behind
Paywall |
| Public Relations Messaging| Lightweight & Relatable | Legalistic Jargon,
Tick-Box Com |
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The laid-back logo design Porkbun and others have chosen to represent
themselves with also helps little people actually enjoy using the internet.
Donuts and memes make for a more enjoyable browsing experience when trying to
manage your online properties. Smiling face stickers encourage users to treat
this gateway to the internet as a fun tool that can help them accomplish their
dreams, instead of a cumbersome chore that’s controlled by-faceless
corporations. New businesses can feel excited to launch their first website
when attending to DNS management doesn’t feel like homework. Independent
startups are democratizing the web by combining big-business infrastructure
with a fun, consumer friendly experience.
Migrate Your Domains for MAX RETENTION & CHEAP PRICES
So you’ve decided you want to save some coin and keep your domain names longer
without worrying about payments doubling? Great! Here are some steps to help
you migrate your domains over to Porkbun as painlessly as possible.
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| MIGRATION WORKFLOW |
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| Step 1: Use tools like csvema to extract your entire portfolio and analyze
prices. |
| Step 2: Clean old domain parking transfer locks and collect fresh EPP codes.
|
| Step 3: Migrate your domains over to Porkbun in bulk. Use one payment method.
|
| Step 4: Turn on 2 Factor for your account so hackers can’t steal your domain
names. |
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First, you’re going to want to collect all the information you have on your
current domains. Where are they registered? How much do you currently pay? Are
there any hidden fees? Circle the domains you currently pay too much for or
have add-on fees (privacy services) and get them ready for export. You can run
a transfer on any domain name as long as it doesn’t have a transfer lock on it.
Setup that defensive barrier around your brand today.
After you have identified domains you no longer want to pay legacy fees on,
you’re going to want to unlock those domains and collect your EPP code from
your current registrar. Push those domains through Porkbun’s portal and pay
with a consolidated credit card or paypal. Transfers generally take up to 5
business days according to ICANN.
Once you see confirmation that the domains you care about have made it safely
to Porkbun, ensure you enable 2 Factor so that nobody else can transfer your
domains without your literal physical key. Sucuri has a good breakdown on
everything you can do to secure your domain names. Taking advantage of hardware
2 Factor options will guarantee the registrar you choose today can’t be
socially engineered to give your domains away.